This is a contract role through Magnit for Consumers Energy in Jackson, Michigan. This role is hybrid to Michigan and requires 3 days a week onsite.
This role is responsible for creating, maintaining, and improving clear, accurate, and user‑friendly standard work documentation. This role partners closely with subject matter experts (SMEs), operations leaders, and continuous improvement teams to capture best practices, ensure consistency, and support operational excellence, quality, safety, and compliance.
The ideal candidate has strong technical writing skills, a solid understanding of process documentation, and experience translating complex procedures into clear, visual, and standardized work instructions.
Key Responsibilities:
Standard Work Documentation:
Develop, edit, and maintain standards, procedures, and work instructions. Translate complex processes into clear, concise, and repeatable documentation. Ensure standard work reflects current-state processes, best practices, and regulatory requirements.
Collaboration and Process Capture:
Partner with subject matter experts (SMEs) to observe processes and accurately capture work steps. Facilitate workshops, interviews, and process walk-throughs to gather technical content. Work closely with Lean, Quality, Engineering, and Operations teams. Support change management by updating documentation following process improvements.
Visual and Digital Content:
Develop visual aids such as process maps, flowcharts, visual work instructions, etc. Use diagrams, photos, and other visuals to improve clarity and usability. Manage documentation within document control or knowledge management systems.
Quality, Compliance, and Continuous Improvement:
Ensure documentation complies with quality standards, safety requirements, and internal controls. Support audits by maintaining accurate, controlled, and traceable documentation Identify gaps, redundancies, or improvement opportunities in existing standard work. Measure and improve documentation effectiveness based on user feedback.
Skills
- Technical and procedural writing
- Process mapping and workflow analysis
- Attention to detail and accuracy
- Strong organization and time management
- Clear communication and stakeholder engagement
- Ability to work independently and manage multiple priorities
Education
Bachelor’s degree in Technical Writing, English, Communications, Engineering, Industrial Technology, or related field, or equivalent experience
Hourly Pay Rate Range (dependent on location, experience, expectation)
The pay range that Magnit reasonably expects to pay for this position is: $26.25-$33/hr
Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)
All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.
Job Type: Contract
Pay: $25.00 - $33.00 per hour
Ability to Commute:
- Jackson, MI 49201 (Required)
Work Location: Hybrid remote in Jackson, MI 49201
