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Client Support & Operations Executive
UK-Based | £44,000 to £48,000 | Full-Time | Work From Home
We are currently supporting a fast-growing, customer-focused organisation in the search for a Remote Client Support & Operations Executive.
This is a fully remote position open to candidates across the UK, offering a strong salary, structured training and genuine long-term stability.
If you enjoy helping customers, keeping processes organised and being the person who ensures nothing slips through the cracks, this opportunity will generate serious interest.
The Business
Our client is a well-established UK organisation experiencing sustained growth due to increased demand for its services. With a strong national presence and a reputation for reliability, the business is investing in its remote support function to maintain exceptional service standards.
The culture is supportive, organised and performance-driven, with clear processes and defined responsibilities.
The Role
This position combines customer service, administration and operational coordination.
You will act as a key point of contact for clients while also ensuring internal systems and workflows are accurately maintained.
Responsibilities include:
- Responding to customer enquiries via email and phone
- Resolving queries efficiently and professionally
- Updating internal systems and maintaining accurate records
- Coordinating with internal departments to ensure smooth service delivery
- Monitoring cases to ensure timely resolution
- Identifying recurring issues and suggesting process improvements
This is not a high-volume call centre role. It is structured, organised and focused on quality service.
About You
We are interested in candidates who:
- Have experience in customer service, administration, operations or business support
- Communicate clearly and confidently
- Are highly organised and detail-focused
- Can manage multiple tasks without losing accuracy
- Are comfortable working independently in a remote environment
- Are confident using digital systems and Microsoft Office
You could come from retail head office, financial services, property, professional services, hospitality management or a contact centre background.
What’s on Offer
- £44,000 to £48,000 salary
- Fully remote working
- Structured onboarding and training
- Clear progression opportunities
- Stable and growing organisation
- Supportive management and defined processes
If you are seeking a secure, well-compensated remote opportunity where you can use both your people skills and organisational strengths, we encourage you to apply promptly.
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