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Serve as a strategic HR partner to the Brick-and-Mortar Retail business across multiple regions
Lead a team of HR professionals and drive initiatives that improve team performance and employee engagement
Develop and execute HR strategies aligned with North America and Global HR programs and policies
Partner with Retail business leaders and the HR Director to shape and implement HR strategies that support business goals
Lead resolution of complex employee relations matters and ensure legal compliance
Partner with Employee Relations Director to analyze trends and guide corrective action strategies
Provide coaching and guidance to leaders on labor and employment issues
Manage sensitive cases including EEOC, DOL, ADA accommodations, and unemployment issues
Collaborate with Regional Directors, District Managers, and Retail Back Office leaders on performance management, succession planning, and employee development
Monitor organizational health and identify trends to inform strategic HR initiatives
Support staffing plans and internal talent pipelines to meet growth demands
Partner with Talent teams to build diverse, high-performing talent pools
Create and deliver training programs to enhance leadership capabilities
Lead cross-functional HR projects and support organizational design and change management efforts
Act as a consultative partner to retail leaders and serve as liaison between business needs and HR systems
Provide meeting support including content development and facilitation at regional and district levels
Drive cultural transformation and change management initiatives and promote a culture of recognition and respect
Requirements:
Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field (equivalent combination of education and experience may be considered)
6–8 years of progressive HR experience (ideally within a large, matrixed, and multinational organization)
Prior experience in retail or a relevant consumer-facing industry strongly preferred
Strong understanding of HR practices across employee relations, talent development, organizational design, and workforce planning
Proven ability to influence and build credibility with senior leaders and stakeholders
Demonstrated experience in leading, developing, and inspiring a team of HR professionals
Expertise in employee relations, including handling EEOC, DOL, ADA accommodations, and unemployment issues
Ability to coach leaders on labor and employment issues and manage sensitive cases
Strong business acumen with understanding of retail sales drivers, financial metrics, and operational priorities
Exceptional interpersonal, communication, and conflict resolution skills
Strong analytical and problem-solving capabilities
High level of discretion and integrity in handling confidential information
Demonstrated ability to lead change and make difficult people decisions
Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with SAP HR and database systems is a plus
Ability to connect with and support a diverse range of individuals across regions and functions
Comfortable managing high workloads and competing priorities in a fast-paced environment
Working language: English
Candidate must be based in New York City, Los Angeles, or Portland, Oregon (employer open to candidates in these locations)
Benefits:
Robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options
Dental coverage
Vision coverage
Prescription drug coverage
Adoption support, with surrogate and fertility support
Short and long-term disability
Basic life and AD&D insurance (employee-paid supplemental coverage available)
401(k) plan with employer match
Stock Purchase Plan with employer match
Annual bonus based on company and personal performance
Education assistance
Generous leave policies including 12 weeks of paid parental leave
Prorated flexible time off accrual (0.4388 hours per day) that increases with years of service
