<strong>Now Hiring: French-Speaking Customer Support Specialist (Voice & Chat) – Work from Home<br><br></strong>Are you fluent in French and English? Do you enjoy helping people and solving problems with professionalism and care? If you're looking to join a fast-paced, remote-first team that values growth, communication, and customer satisfaction, this opportunity is for you.<br><br><strong>What You’ll Be Doing<br><br></strong>As a Customer Support Specialist, you will be the first point of contact for our French-speaking customers. You will assist via inbound calls, live chat, and email, ensuring that every customer receives timely, effective, and friendly support.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Deliver top-tier support in both French and English through voice and chat</li><li>Troubleshoot issues and provide effective resolutions with a customer-first mindset</li><li>Build strong relationships through clear and empathetic communication</li><li>Work closely with teammates to deliver consistent and high-quality service</li><li>Provide customer feedback to help us improve tools and processes<br><br></li></ul><strong>What We’re Looking For<br><br></strong><ul><li>1+ year of remote/online experience in customer service or a similar role.</li><li>Experience with bilingual customer support is an advantage.</li><li>Excellent written and verbal communication skills.</li><li>Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus.</li><li>Calm and solution-focused under pressure.</li><li>Familiarity with E-Commerce and CRM systems is a plus.</li><li>Fluent in French and English.<br><br></li></ul><strong>Tech Requirements<br><br></strong><ul><li>Personal computer or laptop with a minimum i5 processor</li><li>Reliable internet connection with at least 15 Mbps upload and download speeds<br><br></li></ul><strong>Perks And Benefits<br><br></strong><ul><li>Competitive pay with annual reviews</li><li>Paid time off for rest and personal time</li><li>Monthly health stipend</li><li>Performance-based bonuses</li><li>Fully remote, permanent work-from-home setup<br><br></li></ul>Bring your bilingual skills and customer service expertise to a team that values excellence, collaboration, and career growth. Apply now and make a lasting impact with every interaction.
