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Note: The job is a remote job and is open to candidates in USA. Crawford & Company is seeking a Desk Adjuster Level 1 to join their team. The successful candidate will investigate, evaluate, negotiate and settle commercial and personal lines claims using various techniques and systems, while also directing field adjusters as needed.
Responsibilities
Investigation, collection, and analysis of claims information
Accurate recording, reporting and presentation of files
Evaluates coverage, liability and quantum
Maintenance of accurate billing, and time and expense records
Negotiates, settles and finalizes claims
Work with managers to maintain client relations
Skills
Minimum of 1 year of technical experience in an insurance claims environment
Post-secondary education in an insurance related field working towards full Independent Adjusting License and CIP Designation
Knowledge of commercial and personal lines in both Property and Auto PD will be considered an asset
Ability to conduct telephone investigations, evaluate, negotiate and settle first and third party commercial lines claims
Proficient in maintaining accurate and detailed activity, transaction and reserve records
Advanced computer skills including Office 365 and Windows 10
Excellent communication skills
Must be a team player with a strong commitment to quality and customer service
Ability to manage multiple priorities
Strong analytical and mathematical ability
French/English Bilingualism would be considered an asset
Benefits
Pay and incentive plans that recognize performance excellence
Benefit programs that empower financial, physical, and mental wellness
Training programs that promote continuous learning and career progression while enhancing job performance
Sustainability programs that give back to the communities in which we live and work
A culture of respect, collaboration, entrepreneurial spirit and inclusion
Company Overview
Based in Atlanta, GA Crawford & Company(R) (www.crawco.com) is the world's largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporates, with an expansive global network serving clients in more than 70 countries. It was founded in 1941, and is headquartered in Peachtree Corners, Georgia, US, with a workforce of 10001+ employees. Its website is https://www.crawco.com.