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Note: The job is a remote job and is open to candidates in USA. CareFirst BlueCross BlueShield is a leading health insurance provider, seeking an Account Consultant IV for National Accounts. This role involves renewing and growing complex business accounts, managing client relationships, and driving sales initiatives to achieve profitability objectives.
Responsibilities
Ensures that each assigned account renews annually and aggressively pursues growth within groups by developing and implementing account specific benefit and financial strategies
Manages and develops a set of assigned accounts to increase profitability through strategic cross-selling of products and programs, as well installing new corporate programs
Develops strong and long-term relationships with the customer and benefits consultants
Takes accountability for customer satisfaction and responsibility for managing the customer-facing team, and SMEs on projects, educational sessions and other corporate initiatives. Ensures all deadlines are met
Resolves issues and handles client complaints quickly and effectively by utilizing internal support teams as necessary
Receives regular customer feedback and recommends strategy and tactical approaches to increase customer engagement and satisfaction
Skills
CANDIDATES MUST LIVE IN THE MD, DC, NORTHERN VA AREA IN ORDER TO TRAVEL INTO THE OFFICES AND FOR CLIENT MEETINGS AND STAFF MEETINGS
ACTIVE HEALTH AND LIFE LICENSE IS REQUIRED
Education Level: Bachelor's Degree in Business, Finance or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience
Experience: 10 years sales/healthcare
Licenses/Certifications: Current health and life license for the jurisdictions of Maryland, DC, and Virginia Upon Hire Required
Must be eligible to work in the U.S. without Sponsorship
Customer management or consulting experience is preferred
Experience in a similar sales position with a competitor or another Blue Cross Blue Shield plan is preferred
Benefits
Comprehensive benefits package
Various incentive programs/plans
401k contribution programs/plans
Company Overview
CareFirst. It’s not just our name. It’s our promise. It was founded in 1934, and is headquartered in Baltimore, Maryland, USA, with a workforce of 5001-10000 employees. Its website is
