Job Purpose
The Partnerships Manager is responsible for developing, managing, and growing strategic partnerships across designated regions to support business growth and long‑term client retention. Reporting to the National Partnerships Manager, the role focuses on strengthening relationships with key stakeholders and providing strategic relationship support on existing projects.
Key Accountabilities
Partnership Development & Growth
- Identify, target, and develop new strategic partnership opportunities.
- Support the National Partnerships Manager in delivering the national partnerships strategy.
- Build and maintain strong relationships with key contractors.
- Contribute to bid and tender submissions by providing relationship insight and client intelligence.
- Provide partnership and client relationship support on live projects across the Midlands and other operational regions as required.
- Work alongside Regional and Operational Teams to strengthen client engagement during project delivery.
- Attend key review meetings to ensure partnership objectives are maintained throughout the lifecycle of projects.
- Identify opportunities for repeat business, additional works, or future programme extensions.
- Ensure a smooth transition from project delivery into future planned investment programmes.
Account Management
- Act as the relationship lead for designated strategic accounts.
- Maintain regular contact with clients to understand upcoming programmes, funding opportunities, and long‑term asset management strategies.
- Conduct partnership review meetings and performance feedback sessions.
- Ensure client expectations are proactively managed and exceeded.
Business Development & Pipeline Management
- Develop and maintain a robust regional opportunity pipeline.
- Track relevant frameworks, funding streams, and procurement routes within the roofing and refurbishment sectors.
- Work closely with Pre‑Construction, Estimating, and Operational teams to convert opportunities into secured contracts.
Internal Collaboration
- Liaise with Regional Managers and Operational Teams to ensure service delivery aligns with partnership commitments.
- Provide regular updates, forecasts, and reports to the National Partnerships Manager.
- Share market intelligence and competitor insights to inform strategic decision‑making.
Brand & Representation
- Represent Langley Roofing at industry events, networking forums, and client meetings.
- Promote the company’s technical capability, sustainability credentials, and long‑term value proposition.
- Ensure all partnership activity reflects company values and professional standards.
Key Performance Indicators (KPIs)
- Growth of secured partnership‑based revenue.
- Conversion rate of identified opportunities.
- Retention and expansion of existing client relationships.
- Client satisfaction and feedback scores.
- Pipeline value, quality, and forecast accuracy.
- Contribution to framework and negotiated contract wins.
Experience
- Proven experience in partnership management, business development, or account management within construction, roofing, or social housing sectors.
- Strong relationship‑building and stakeholder engagement capability.
- Experience working with housing associations or public sector procurement frameworks.
- Commercial awareness and understanding of tendering processes.
Knowledge
- Knowledge of roofing, refurbishment, or planned maintenance markets.
- Experience supporting live projects from a client relationship perspective.
- Understanding of public sector funding streams and compliance requirements.
Skills and Abilities
- Strategic thinker with strong commercial awareness.
- Proactive and opportunity‑focused.
- Professional, credible, and confident in client‑facing environments.
- Collaborative team player with strong internal stakeholder management skills.
- Highly organised with strong attention to detail.
Salary and Benefits
An exciting opportunity to work for a well‑established company that offers excellent career progression opportunities.
Benefits Package
- 25 days of holiday per annum in addition to statutory days (mandatory 3 days to be saved for Christmas).
- Buy and Sell Leave Policy.
- Pension.
- Life Assurance.
- Incapacity benefit.
- Private Medical Insurance.
- Employee Assistance Programme.
- EV Salary Sacrifice Car Scheme.
- Cycle‑to‑work Scheme.
- Free Eye Tests.
- Free Parking.
- Annual health check (subject to the policy).
- 2 volunteering days per year.
Equality, Diversity and Inclusion
We encourage applications from people from diverse backgrounds and groups, as well as people with disabilities.
