Global Agent Chat Leader—Strategy & Optimization

Other Jobs To Apply (July 08, 2026):

United Airlines is seeking a Senior Manager – Agent Chat to enhance customer experiences through improved chat operations. This role requires managing chat channels, collaborating with teams, and traveling up to 30% of the time.

The ideal candidate will have over 9 years of experience, strong analytical skills, and a relevant bachelor's degree. This position offers competitive pay and benefits including comprehensive health insurance and travel privileges.

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