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Unlock a Rewarding Career with PNC Bank and Workwarp
At PNC Bank, a leading financial institution, being part of a talented and diverse team is at the heart of everything they do. As a key player in the financial services industry, PNC Bank is committed to delivering exceptional customer experiences, fostering a culture of inclusivity, and providing opportunities for professional growth. Workwarp is proud to be associated with PNC Bank in offering a unique career opportunity that combines the benefits of remote work with the stability and rewards of being part of a renowned financial organization.
About the Investment Services Consultant Role
The Investment Services Consultant (ISC) is a critical role within PNC Investments, acting as a phone-based sales and service financial advisor in the dynamic Investment Center. This position is designed for individuals who are passionate about delivering personalized financial solutions, building strong customer relationships, and working in a fast-paced environment. As an ISC, you will collaborate with branch partners to provide expert advice and guidance to clients, helping them achieve their financial goals.
Key Responsibilities
- Engage with clients from the PNC Investment Center book of business to understand their financial objectives and recommend tailored investment solutions.
- Build and manage a customer base through quality service conversations, ensuring end-to-end customer experience and identifying sales opportunities.
- Efficiently handle service transactions and make referrals to ecosystem partners as appropriate, promoting the growth of PNC's products and services.
- Identify new sales opportunities through meaningful conversations with customers and execute sales or make referrals to PNC ecosystem partners.
- Demonstrate a deep understanding of PNC's financial products and services, aligning them with customers' individual needs and goals.
Essential Qualifications and Licenses
To succeed in this role, you will need:
- Series 7 and 66 (or 63/65) licenses, along with insurance licenses.
- A strong background in financial services, preferably in a sales and service-oriented role.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues alike.
- A customer-centric approach, with a focus on delivering exceptional service and tailored financial solutions.
- The ability to work in a fast-paced environment, prioritizing tasks and managing multiple customer relationships.
Preferred Qualifications
While not mandatory, the following qualifications can enhance your candidacy:
- A degree in Finance, Business, or a related field.
- Previous experience in a financial advisory or sales role, particularly within a banking or investment institution.
- A proven track record of meeting or exceeding sales targets and delivering high-quality customer service.
- Familiarity with PNC's products and services or a willingness to learn.
Skills and Competencies for Success
To excel as an Investment Services Consultant, you will need:
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Financial Acumen: A solid understanding of financial products, services, and investment solutions.
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Sales and Service Excellence: The ability to identify sales opportunities, execute sales, and deliver exceptional customer service.
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Communication and Interpersonal Skills: Effective communication, active listening, and the ability to build strong relationships.
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Adaptability and Flexibility: The capacity to work in a dynamic environment, adapting to changing customer needs and sales priorities.
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Technical Skills: Proficiency in relevant financial software and systems, with a willingness to learn new technologies.
Career Growth and Learning Opportunities
PNC Bank is committed to the professional development of its employees, offering a range of training programs, mentorship opportunities, and career advancement paths. As an Investment Services Consultant, you will have access to comprehensive training on financial products, sales techniques, and customer service best practices. This role also presents opportunities for career growth within PNC Investments and the broader PNC organization.
Work Environment and Company Culture
This is a remote position, offering the flexibility to work from anywhere within the PNC footprint. While certain responsibilities may require occasional office visits, the role is designed to be adaptable to your needs. PNC Bank values diversity, equity, and inclusion, striving to create a workplace culture where all employees feel respected, valued, and empowered to contribute to the company's success.
Compensation and Benefits
PNC Bank offers a competitive salary and a comprehensive benefits package, reflecting its commitment to rewarding and supporting its employees. While specific details may vary, the company is known for providing a generous and inclusive benefits program that supports the well-being and financial security of its staff.
Join the PNC Bank Team
If you are a motivated and customer-focused professional looking for a rewarding career in financial services, this Investment Services Consultant role with PNC Bank Careers is an exciting opportunity. With its unique blend of remote work flexibility, comprehensive training, and career growth potential, PNC Bank is an employer of choice for individuals seeking a challenging and fulfilling career. Apply now to be part of a talented team dedicated to delivering exceptional customer experiences and achieving financial success.
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