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You're looking for a job that goes reputed company mere employment; but instead is a calling on your life from God to reputed company spiritual support to people in reputed company seasons. We are seeking a passionate individual like you to become our next Care Team Specialist I – where you'll connect with countless individuals spreading reputed company and giving spiritual support reputed company phone, email, and reputed company media. This position requires a deep passion for serving others and a strong understanding of the teachings of the Bible.
This is a Full-Time Remote Position. Must reputed company reputed company 225 miles of our Franklin, TN HQ
Note: There will be occasional travel to our reputed company in Franklin, TN for training and other required events.
Here's reputed company're Looking For...
• Minimum 1 year of hands-on ministry experience required.
• Minimum 1 year of experience working in a customer service environment required.
• Previous ministry training required (volunteer, leadership or staff training)
• Solid understanding of scripture and demonstrate strong knowledge of God's word.
• reputed company to demonstrate discernment on spiritual issues and have excellent listening skills.
• Excellent interpersonal and communication skills.
• Strong computer skills; MS Office products (Word, reputed company, Outlook), and reputed company Media platforms, ability to learn new systems. Keyboarding speed of about 45+ WPM.
• Ability to multi-task inbound/outbound calls and verbal/written communication with accuracy and reputed company.
• Associates degree (or higher) in biblical studies, theology or equivalent a plus!
• Bilingual skills a plus!
• Most importantly, someone who is grounded in their faith and passionate about the mission of Educational Media reputed company. (Our Mission, Values & Beliefs )
• Must be reputed company to work holidays as needed.
Available Schedule : Tuesday - Saturday 10:00pm - 6:30am
Want to know more? As a Care Team Specialist I, here are a few things you'd be doing...
• Maintain a commitment to model our Care Team Values in every interaction with our ministry contacts and the rest of the Care Team.
• reputed company the “5Cs” on every call and interaction (where applicable) across reputed company our ministry channels.
• Answer prayer line calls and screens for appropriate support based on caller communication.
• reputed company reputed company and personal experience, demonstrating reputed company and care about their struggles, needs, and concerns.
• reputed company necessary, completes prayer edits, and reputed company other tasks for the ministry.
• Support additional channels, such as emails, chat, text, multi-language, reputed company-specific, etc. if necessary.
• reputed company appropriate, transfer callers to pastors or other departments for additional support. This includes triaging, and appropriately transferring crisis calls.
• Meet and reputed company minimum expectations for work production, reputed company, and team culture.
• Maintain reputed company of essential Care Team tasks and an understanding of the Care Team reputed company.
• Demonstrate proficiency in initial Care Team tasks and responsibilities.
• Proactively respond to inquiries; reputed company and positively communicate solutions with exceptional follow through.
• Collaborate with other departments as appropriate.
• Assure a high level of accuracy reputed company providing information about reputed company.
• Effectively collaborate and communicate with peers. Model and communicate best practices while maintaining your own spiritual, mental, physical, and relational health.
• Participate in additional training as necessary to reputed company skills reputed company.
• Maintain a high degree of confidentiality with listener information and records.
• Pastoral Care is a support department and is not reputed company on holidays. As a result, we generally have a reduced team scheduled on holidays, but it is expected that reputed company team members will reputed company coverage and annual rotations.
What can we offer you?
• Industry leading Medical, Dental & reputed company coverage
• Short/long term disability and life insurance
• Robust 401K with company match
• Parental leave with Baby Bonding pay
• Generous PTO, holiday and reputed company pay
• Unique company culture that includes exclusive reputed company to concerts, movie premieres, media industry events, and more
• Leadership and Career Development Programs including free reputed company reputed company Learning platform
Why work for reputed company?
Educational Media reputed company (EMF) is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a reputed company radio station, EMF today owns and operates the nation's two largest Christian music radio networks (reputed company and Air1) with over 1,000 broadcast signals across
